Privacy Policy

Last updated: 18 June 2026

Your privacy matters to us. This page explains, in plain language, what data we handle and why.

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This Privacy Policy explains how BREVIETY ADVISORY PARTNERS LLP ("we", "us", "our"), operating the Techies Solutions platform (the "Platform"), collects, uses, shares, and protects information when you visit our website or use our WhatsApp Business API services.

1. Who We Are

Techies Solutions is a WhatsApp Business API platform that helps businesses automate marketing, sales, and customer support on WhatsApp. The Platform is owned and operated by BREVIETY ADVISORY PARTNERS LLP, a Limited Liability Partnership registered in India.

2. Information We Collect

Information you provide to us

• Account details — name, business name, email address, phone number, and billing information when you sign up or request a demo.
• WhatsApp Business data — the phone number you connect, your business profile, message templates, and catalogue content.
• Support communications — information you share when you contact us for help.

Information collected automatically

• Usage data — how you interact with the Platform, features used, and actions taken in the dashboard.
• Device & log data — IP address, browser type, device identifiers, and access timestamps.
• Cookies — small files used to keep you logged in and understand site usage. You can control cookies through your browser settings.

Customer (end-user) data you process

When you use the Platform to message your own customers, you may upload or generate contact lists, conversation histories, and related data. You are the data controller for this information; we act as a data processor handling it on your behalf and only as instructed by you.

3. How We Use Information

• To provide, operate, and maintain the Platform and its features.
• To onboard your account, connect your WhatsApp number, and process payments.
• To send service notifications, updates, and support responses.
• To improve our services, troubleshoot issues, and develop new features.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations and Meta's WhatsApp Business policies.

4. WhatsApp & Meta Platform

Our Platform operates on top of the official WhatsApp Business API provided by Meta Platforms, Inc. Your use of WhatsApp messaging is also governed by Meta's and WhatsApp's own terms and policies. Message data passes through Meta's infrastructure in accordance with their privacy practices. We require all users to comply with the WhatsApp Business Messaging Policy, including obtaining valid opt-in from recipients.

5. How We Share Information

We do not sell your personal information. We share data only in these limited circumstances:

• Service providers — payment processors, cloud hosting, and analytics partners who help us run the Platform under confidentiality obligations.
• Meta / WhatsApp — as required to deliver messages through the WhatsApp Business API.
• Legal requirements — when required by law, court order, or to protect our rights and safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you.

6. Data Retention

We retain account information for as long as your account is active and as needed to provide services. Customer conversation data is retained according to your plan and settings. When you close your account, we delete or anonymise your data within a reasonable period, except where retention is required for legal, tax, or compliance reasons.

7. Data Security

We use industry-standard technical and organisational measures — including encryption in transit, access controls, and secure infrastructure — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the email below. End users whose data is processed by our customers should direct such requests to the relevant business.

9. Children's Privacy

The Platform is intended for businesses and is not directed at individuals under 18. We do not knowingly collect personal information from children.

10. International Users

We are based in India and process data here and with our service providers. By using the Platform, you consent to the transfer and processing of your information in India and other locations where our providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after changes constitutes acceptance.